Last updated: 20 November 2025

This Privacy Policy explains how Rupa LLC (“Rupa,” “we,” “us,” or “our”), a Wyoming-registered company, collects, uses, discloses, and protects personal information when you visit our website, create an account, or use the Rupa platform. It also explains the rights available to you and how you can exercise them.

We encourage you to read this Policy carefully. If you do not agree with any part of it, please discontinue the use of our services.

1. Who We Are

Rupa is a digital platform that helps creators launch and sell digital products, challenges, memberships, and other offerings. We provide tools that analyze creator content, suggest product ideas, support marketing and delivery, and allow creators to receive payments from their audiences.

If you have any privacy-related questions, you can contact us at:
📩 hi@rupa.pro

2. Information We Collect

We collect information in several ways to operate the platform, offer our services, and improve user experience. The categories below follow widely accepted standards and may include:

A. Information You Provide

Account details (name, email address, password, profile information)
Payment-related information handled through third-party processors
Creator content you upload (digital products, text, media, files)
Inputs provided to our AI-assisted features
Communication preferences
Messages or requests you send to us

B. Information Collected Automatically

When you visit or use Rupa, we may automatically collect:

Device and browser information
IP address
Log data (timestamps, pages viewed, actions performed)
Usage analytics
Cookies and similar tracking identifiers

C. Payment Information

Payments on Rupa are processed by Stripe. We do not store full credit card numbers; we receive only limited and tokenized information necessary for payment verification.

D. User-Generated Content

Creators may upload content, products, media, or other materials. Users interacting with creator products may also generate content such as messages, form responses, or activity logs.

E. Information From Third-Party Tools

We integrate with services such as:

PostHog (product analytics)
Google Analytics
Stripe
Cloudflare R2 (storage)

…and other service providers essential for operating Rupa.

3. How We Use Your Information

We use personal information for purposes including:

Creating and managing user accounts
Processing payments and facilitating transactions
Operating, maintaining, and improving the platform
Suggesting product ideas or insights to creators
Providing customer support
Sending service-related communications
Personalizing content based on your usage
Detecting and preventing fraud or misuse
Complying with legal requirements

If you subscribe to marketing emails, we may send updates, product news, or creator education. You may unsubscribe at any time.

4. Cookies and Tracking Technologies

Rupa uses cookies and similar technologies to:

Keep the platform secure
Understand how users navigate the site
Improve performance
Enable analytics and attribution
Support advertising or marketing where applicable

5. How We Share Information

We may share information with:

A. Service Providers

Such as:

PostHog
Stripe
Google Analytics
Cloudflare R2
Hosting, email delivery, and customer support partners

These providers may access your information only to perform tasks on our behalf.

B. Creators and Buyers

When you buy a creator’s product, certain information (e.g., your email) is shared with the creator so they can deliver the product and communicate with you.

C. Legal Requirements

We may disclose information if required by law, regulation, or governmental request, or to protect the safety and legal rights of Rupa or its users.

D. Business Transfers

If Rupa is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction.

6. International Data Transfers

We operate globally. Your information may be stored or processed in the United States or other countries where our service providers are located.

Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect international data transfers.

7. How Long We Keep Information

We retain personal information only as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes

If you close your account, we may retain certain data as permitted by law. Retention practices follow the same general approach used by similar SaaS companies, including our competitors.

8. Your Rights

Depending on your location, you may have rights such as:

Access your data
Correct or update information
Request deletion
Withdraw consent
Object to certain processing
Request portability

To exercise these rights, email us at hi@rupa.pro.

If you are in the EU, UK, or other regions with data protection laws, we will honor your rights as applicable under GDPR or equivalent regulations.

9. Security

We protect your information using administrative, technical, and physical safeguards, including encryption, access controls, and monitoring.

However, no system is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Rupa is strictly for adults 18 years or older.

We do not knowingly collect information from minors. If you believe a minor has created an account, please contact us so we can delete it.

11. Links to Third-Party Sites

Rupa may contain links to external websites or integrations. We are not responsible for their privacy practices. You should review their policies before engaging with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify users by email or via a platform notice. The “Last updated” date at the top of this page reflects the latest revision.

13. Contact Us

If you have questions or requests related to privacy:
📩 hi@rupa.pro

Privacy Policy